GENERAL
Do you have online remittance facility?
At present we do not have direct online remittance facility. However, you can transfer fund to us online instead of paying by cash or cheque and submit your request for remittance through our website. For further details please contact info@cityexchangeuae.com
Can I issue a cheque instead of cash for making remittance?
Yes. One can pay the money for remittance by way of cash or cheque over the counter for making remittance.
Are there any restrictions in sending high value transactions?
No. However, you are required to produce source of income if the value of remittance is AED40,000/ or more.
What all are the documents required for transacting through your exchange?
You are required to provide a valid Emirates ID for doing transactions as part of KYC requirements. However, original passport is enough for exchange of currencies for those who are on visit VISA.
How can I contact City Exchange branch?
We have 18 branches spread across 5 emirates of UAE. You will find Location and contact details of branches in our website.